Why fiverr cant response me?


#1

I have some money on my account.some days ago they disabled my account and when 45 days was over i contact with them they asked me for my passport id and i did as they said .Now they didn’t response me. I am still messaging but they cant say me anything.what the problem ?PLEASE PLEASE HELP ME !


#2

We cannot help you. These forums are not a substitute for Customer Support. You will have to be patient, and wait for CS to resolve this issue.


#3

Please remain patient. Customer Support has been great to me so far. These forums are intended for the community, not for account support. I would suggest opening a ticket if you haven’t already and give it a few business days. :slight_smile:

Good luck!


#4