ashishanande88 Posted February 1, 2019 Share Posted February 1, 2019 I have asked question for Help and support team and they are keep solved the question them self without answer me anything Link to comment Share on other sites More sharing options...
misscrystal Posted February 1, 2019 Share Posted February 1, 2019 Hi, is that a problem somehow? You can just message them the problem has been solved so you are closing the ticket (support message) and mark it to be closed. Link to comment Share on other sites More sharing options...
ashishanande88 Posted February 1, 2019 Author Share Posted February 1, 2019 No my problem is not solved yet , still support team closing tickets Link to comment Share on other sites More sharing options...
esthernyambura Posted February 1, 2019 Share Posted February 1, 2019 No my problem is not solved yet , still support team closing ticketsNo my problem is not solved yet , still support team closing ticketsHave you opened multiple tickets? Just send one request and wait for their response. They don’t recommend sending multiple tickets. Link to comment Share on other sites More sharing options...
ashishanande88 Posted February 2, 2019 Author Share Posted February 2, 2019 Yes i did that but they guys not replying seen long time i am waiting Link to comment Share on other sites More sharing options...
catwriter Posted February 2, 2019 Share Posted February 2, 2019 Yes i did that but they guys not replying seen long time i am waitingWhen you send multiple tickets on the same topic, it slows everything down, not just for you, but for everyone else, too.Also, CS might see multiple tickets as spam, and just close them all.EDIT: Is it about this? How much time required for fiverr team to review the Account i got multiple warning in my account so my account restricted now i dont know how much time they will take to review the account , they will take long time to review account ? If yes, you’re definitely not helping yourself by creating multiple tickets. Just wait for them to answer you, and hope that you won’t get banned. Link to comment Share on other sites More sharing options...
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