Fiverr Community Forum

Why I am not able to send "Time Extend Request" to my Client?

I’m trying to send the “Time Extend Request” to my Client but when I open the Resolution Center there is no option showing here to send the time extend request. What should I do now? Please suggest.

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Click ‘Modify the Order’

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I tried to modify the order but still there’s no option to send the extend time. Please see the attached file.

Is the delivery time up? or expired?

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Yup, the delivery time up. That’s why i want to send time extend request.

I think that’s the reason you can’t find it. You should have sent the request before the delievery time was up

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I was not aware of this issue before. Anyway, Thanks @barrisam for your time :slight_smile:

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Once the order is late, you can’t extend the deadline. The buyer is free to cancel the order once the order is overdue.

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