Fiverr Community Forum

Why i cant use the money in my balance ? [RESOLVED]

I have a balance of 30$ and i want to buy something that cost 55$.

when i i want to pay with paypal so its ask me 55$…Why ?? I do have 30$ so its should be 25$.

What can do do ?

From Fiverr TOS, Buyers section:

If you have funds in your account balance, either from your Shopping or available Revenue balance, it will be automatically applied to your next purchase, but only in the event that your balance covers the entire purchase amount.

You should also remember this part:

When purchasing from your seller’s balance (i.e. out of your earned revenues) or buyer’s shopping balance (resulting from any credits or refunds) you will not be charged a processing fee. Funds returned to your balance from cancelled orders will not include processing fees paid.