Fiverr Forum

Why I stopped offering Unlimited Revisions!


#1

As I designer I find it more comforting for clients when I offer a package of my gig with unlimited revisions, and although the price for this package is considerably higher, I got a client who ordered it and I was really happy with that.

Doing my best, creating a draft, tweaking it, then creating a second design and getting a reply, Phenomenal! and then he keeps asking for tweaks which I do happily and submit.
Then I get a Revision request and I take care of it and submit again but then I get a Second request ans so until today, the 5th Revision request which I did and submitted again to finally get a Marked as Complete.

An to my absolute surprise, I get a 2.5 star-review!
After all the time spent( around 6 days), 5 revisions, he simply says" It also said unlimited revisions, but that was not the case."

Well, I am really disappointed by this kind of behavior and will never offer Unlimited revisions again to anyone.


#2

If you get fiverr level 1 or 2. You can stop offering unlimited revision


#3

If someone is spending their hard earned time on work for me, I’d appreciate it. i do graphic designing and it takes more focus than my full time job, and all that attention to detail. So I know that anything a seller does, as long as they communicate well, I couldn’t leave them a poor review if they were working with me. But that’s just me & I deal with customers at my job like this.


#4

The strange and funny thing that I noticed is that old clients often forget to leave feedback thinking that they had already rated my work and think that they don’t need to leave one for each project!


#5

I’ve had mine abused too. I normally am happy to provide a few but after 6, it’s too much


#6

I think relatively new sellers don’t have a choice. It makes customers have the feeling that you are flexible and willing to work because they might not have seen enough reviews to judge you.
I still give unlimited reviews for now.


#7

very helpful information. thank you.


#8

Bad Minded Client :sob: :sob: I also met someone like that and He gave me2019-02-10%2017_45_02-Start