Fiverr Forum

Why Is A 10 Month Old Order Still Showing As A NEW Order


#1

Hello all, I’ve got an order that for some reason is showing up under the Mangage Sales > New tab. It has been there for 10 months but the order shows to be complete.



I tried using the “RESOLUTION CENTER” tab on the order, but a page came up saying “I’m confused…This order appears to be completed. Are you sure there’s a problem? Revenues for this order are available for withdrawal” with a little robot on the side.



Can someone tell me why it is still showing and how I can get rid of it.



Thanks

Lavonda


#2

@lavondaljt Just copy the order # and go to customer service and send in a ticket about it. They should fix it eventually. About all you can do.


#3
freelancemm said: They should fix it eventually

Thanks. I needed a laugh this morning.