Fiverr Community Forum

Why is my account restricted

Why is my account restricted, how long will this take, and what can I do?

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This is the forum, not a place to contact Fiverr staff.

An email has been sent to you, clearly explaining why action was taken.

You can open a ticket with customer support if you want to escalate.


You may not have gotten an email. One time CS disabled my account over a nutty buyer, and I didn’t even get an email telling me why. Thankfully, I’d already had a ticket open for this particular buyer. Make sure to let CS know you didn’t get an email if that was the case, as they’re policy mandates one, and there are things you may be entitled to if they didn’t follow procedure properly or disabled you wrongly (such as fixing stats).

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It will get results from fiverr within 24 hours.