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Why is my response rate decreasing? Can't understand

Hello friends,
Recently I become a level 2 seller. I always try to respond to my buyer as quickly as possible. My response time is 1 hrs. But my response rate is decreased by 100% - 95% within approx 50 days.
Can any experienced seller suggest to me what to do now? How can I increase my response rate?
Thanks

1 Like

To reply to all new inquiries within 24 hours.

1 Like

I replayed mostly within a hour.