Fiverr Community Forum

Why is my thumbnail being cut off around the edges?

I uploaded my video at 1920x1080, but the thumbnail for the gig in the search got cut off. Is there a better resolution to use?

Here’s what it looks like, but when you click to play the video, it just plays like normal.

Gig link:
https://www.fiverr.com/lazarus_ping/nintendo-sounding-video-game-composition

got recovered your issue?