Why is video preview no working?


#1

I don’t know if I’m allowed to post my gig link here. My problem is, when I go my my gig gallery and use the ‘set as preview’ on the required frame, it doesn’t work. I’ve tried it more than 5 times and its been more than 24 hours. When I search for my gig, only the default preview shows up for my search result.

How do I solve this?


#2

Do you try to connect support for help?


#3
  1. Set your video preview
  2. Save the changes you’ve made
  3. Log out
  4. Delete your Web browser history. Everything from the beginning. Use the ‘‘Advanced’’ section.
  5. Repeat the process above 2-3 times. Sometimes 4. Until it works.

That’s what I did.