My name is Rafael and my best seller gig is located in Graphic Design category and Vector Tracing subcategory.
Here is the deal:
I’m a level 2 seller with the 2nd most and better rated gig in this Vector Tracing subcategory. Anyone can see this by browsing my gig in GRAPHIC DESIGN>VECTOR TRACING> AVG CUSTOMER REVIEWS. Resuming, it’s the 2nd in the rank (in the 1st page, by the way), when browsing it by fiverr categories menu (please know I’m not here to be exhibit, but to show the facts and issues I realized).
When i try to search my gig, in the search engine, using my gig TAGS, I found it lost in the 13th page (and refining the search only by my subcategory).
Being more clear, when I SORT the search by RELEVANCE or AVG. CUSTOMER REVIEWS, my gig is behind new gigs and 1 star rated gigs (NEWEST ARRIVALS seems to be working perfectly).
Everybody knows that the sales are based in REPUTATION and RANKING (which are basically related). I was working 60-70 hours weekly to deliver excellent orders, always doing the best for my clients, always doing the possible to keep on the top, but I’m realizing there is no mean to do this if the search engine doesn’t work properly and my gig (which I dedicate 110% of my working time) can’t be found properly.
The tags in this category when are sorted by AVG CUSTOMER REVIEWS, it just show random gigs, like 1 star rated gigs in front of 5 star top rated and featured gigs.
I don’t know what happened but I lost about 50% of my sales this month (April 2017), so that’s why I started to investigate the search engine malfunction.
I see Fiverr offers SEO (Search Engine Optimization) services here, but isn’t using it in it’s own site.
Please, don’t understand me wrong, I love fiverr, I love working with fiverr, I “wear fiverr shirt”, fiverr is really my life (fiverr became my only source of income actually, which isn’t any bad because I can properly support my family with fiverr incomes), that’s why I would like to see it working properly.
Can it be fixed, please?