Fiverr Community Forum

Why my account disable?

Today, I updated my gig after two hours i get message your account is disable due to this reason (The image you are using to represent your Gig has been flagged by our team for not being original. Keep in mind that all images you deliver must be your original work and of the same standard & quality as the results you will be providing to your customers.)
Anyone have solution?
I need your help

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Hi @awais_akram44,

Please contact Customer Support as soon as possible.
Just keep in mind one thing - You can’t use others artwork on your GIG image. If you have those artworks original copy then show to the Fiverr Customer Support. They will take some time and get back to you some times later. Don’t worry about that.

Here is the ticket https://www.fiverr.com/support_tickets/new?source=help_center

Regards,
Shib

Try to contact CS! https://www.fiverr.com/support_tickets/new?source=help_center

i contacted Customer Support now i received this message

Screenshot (332)

which sort of images use are using? Like there is something wrong from your side as well!

Your full account disable for Image ??? Are you using any other person Image ?

its looks ! he is using Someone else or copied images into gig . as per TOS original image is much to represent gig

no, i am not use any other person images. i created images myself in powerpoint. i don’t what happened to my account?
why disable my account. i am very sad due to this.

no, i am not use any other person images. i created images myself in powerpoint. i don’t no what happened to my account?
why disable my account. i am very sad due to this.

And what do you mean by “I created the images myself in PowerPoint”? PowerPoint is not an image creation software program. Inserting someone else’s image into your presentation, does not make that image one of your own creation.

Fiverr already told you what happened, and why.

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Can you post here an image that you created?

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Don’t use any Copyright image just use your image.
and if you have source file of that image then contact customer support.

i created these images in canva software you can see here

contact the support center and send this file to fiverr team.
i thing you should create this in ai then send it to fiverr.
Please design all things same.

thanks, but ai means, what is ai ?

Ai means adobe illustrartor.

why does it have the fiverr logo there ? perhaps that’s the reason :wink:

Again thanks brother, fiverr directly disabled my account, i think fiverr should gives warning first. At least give one chance to sellers

You have copied Image from " SageFox " that’s why your gig Image is duplicate and you have broken Fiverr TOS and finally Fiverr Disable your account :frowning:

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How you know he copied from SageFox?

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