Fiverr Forum

Why my account is disable?

I can not open my account .they said need more information because unless 13 years he/she can not use this site.But in my account i have $80. how i will receive my cash.

Are you 13 years and older? I am not familiar with incidents like these. From what I understand you will need to provide the needed information they are requesting or you can contact Fiverr Customer Support to guide you better on this.

Yes I am 19 years old.

How can i contact support ?

https://www.fiverr.com/support_tickets/new?source=zendesk

Hope this helps :slight_smile:

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HI JUST CONTACT THE FIVER SUPPORT THEY WILL HELP YOU .
Fiverr SUPPORTING SYSTEM IS SUPERB.
AND U WILL GET YOUR PAYMENT.

send message to there contact id

you have Any link please ?

u get it from your gmail id.
in this screenshot here mention that contact customer support click on it and then put your id and then the page is open and there u can q and send your problem

Try this one. https://fiverr.zendesk.com/hc/en-us/requests

Or email support @ fiverr dot com

You should remove your email address from the screenshot.

Fiverr support is really good they are helping end of the situation until the problem solved you should contact to CS hope your problem will be solved thanks