Fiverr Community Forum

Why my mobile phone didn't alert me when I receive any message

The system of my phone is android. I have installed the fiverr app into my phone.
I have opened the fiverr app,and I allowed the app to run automatically.
But the phone didn’t alert me when I receive any message.
I must open the app,then I can see the message.
Who can tell me what should I do to solve it?
Thank you very much!!!

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You should go to your settings on a web version and tick the boxes on the notifications that you want to receive and also allow from your phone setting for fiverr to send you notifications.

Sometime This kind of thing happens!
Just keep your app update!
If you ask me IOS is much better to organize notifications!

thank you for your suggestion.
I have ticked the boxes on the notifications and allowed my phone setting for fiverr to send my notifications1

thank you for your help

1 Like