Hi.
Can you give a solution ? I get a negetive review two week ago . But, after that i get many positive reviews. So why the negetive one show on the top of them ?
somebody can tell me ?
Thank you.
5 Likes
Because they are sorted by the most relevant reviews, which on Fiverr usually means relatively new reviews with the most characters (the longest).
Also, 3.7 does not count as a negative review.
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I understand . Can you please tell me when the review will be come down ?
still in confusion. Can you please tell what is the way to come down the review ?
Thatās only half of it.
Aside from the fact that longer reviews are being favored by the automated system, another way a review can get to the top is if people click on the āhelpfulā link on it.
And before newbies try that themselves: Fiverr knows if those clicks are legitimate or not.
Donāt even try it.
4 Likes
The ānegativeā review will remain at the top until you have newer reviews.
But as @vibronx has said, 3.7 is not negative. In percentage terms you have achieved 74% - thatās a reasonable feedback rating. Not amazing - but not bad either.
1 Like
actually the buyer was a fraud and the feedback was bad .
when the negative review will be come down ?
Fraudulent buyers tend to leave a 1 star review. Iāve read the 3.7 star review written by your buyer. In fairness to them, their review appears to be reasonably balanced - pointing out both good and bad aspects about the service they received from you. In my opinion, there is nothing fraudulent about the review they wrote.
Also, I clearly answered your question about when āthe review will come downā as you phrase it - but you ignored the response and asked the same question of @frank_d.
Your response on the forum to the buyer review and your decision to ignore a valid answer, no doubt hoping that someone else will tell you what you actually want to hear, tells me a lot about your approach to freelancing. Good luck, but Iām out of here now.
3 Likes