deepwadhwa Posted April 16, 2018 Share Posted April 16, 2018 Hi Team,One of my customers gave me an order. Order #FO35E3CA9201I completed his task and sent him the article today and now I came to know that the order is being canceled by the Fiverr Customer team.May I know the reason, please?I was told that the reason is listed there, but I found nothing.Please help me and fix it.Deep Link to comment Share on other sites More sharing options...
fast_editing Posted April 16, 2018 Share Posted April 16, 2018 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)You can’t write buyer name directly at forum. It’s against Fiverr TOS. Link to comment Share on other sites More sharing options...
Guest offlinehelpers Posted April 16, 2018 Share Posted April 16, 2018 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)Please remove the buyer’s details from your post.We can’t help you I’m afraid, all you can do is to ask CS for clarification. Link to comment Share on other sites More sharing options...
fast_editing Posted April 16, 2018 Share Posted April 16, 2018 Hi Team,One of my customers gave me an order. Order #FO35E3CA9201I completed his task and sent him the article today and now I came to know that the order is being canceled by the Fiverr Customer team.May I know the reason, please?I was told that the reason is listed there, but I found nothing.Please help me and fix it.DeepI came to know that the order is being canceled by the Fiverr Customer team.That order has been cancelled by fiverr Customer Team. So better to be - Post ticket at Fiverr CS and ask the reason. Forum members can’t help on this. 🙂 Link to comment Share on other sites More sharing options...
deepwadhwa Posted April 16, 2018 Author Share Posted April 16, 2018 You can’t write buyer name directly at forum. It’s against Fiverr TOS.I understand but I had to put here because his ID is not working now. That’s the only reason.Neither I was aware about the TOS. Can you please see to it and help me?Why the order is cancelled?I don’t understand. Link to comment Share on other sites More sharing options...
fast_editing Posted April 16, 2018 Share Posted April 16, 2018 I understand but I had to put here because his ID is not working now. That’s the only reason.Neither I was aware about the TOS. Can you please see to it and help me?Why the order is cancelled?I don’t understand.Better to be Ask Fiverr Customer Support. Forum members can’t help on this. 🙂 Link to comment Share on other sites More sharing options...
deepwadhwa Posted April 16, 2018 Author Share Posted April 16, 2018 I understand but I had to put here because his ID is not working now. That’s the only reason.Neither I was aware about the TOS. Can you please see to it and help me?Why the order is cancelled?I don’t understand.I have removed that. Can you please share the link where I can post and get the answer?I’m not aware of much of Fiverr. Please help me. Link to comment Share on other sites More sharing options...
Guest offlinehelpers Posted April 16, 2018 Share Posted April 16, 2018 I have removed that. Can you please share the link where I can post and get the answer?I’m not aware of much of Fiverr. Please help me.Here’s how to contact support:https://fiverr.zendesk.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
fast_editing Posted April 16, 2018 Share Posted April 16, 2018 I have removed that. Can you please share the link where I can post and get the answer?I’m not aware of much of Fiverr. Please help me.https://fiverr.zendesk.com/hc/en-us/ Link to comment Share on other sites More sharing options...
deepwadhwa Posted April 16, 2018 Author Share Posted April 16, 2018 Thanks. Appreciate that. Link to comment Share on other sites More sharing options...
misscrystal Posted April 16, 2018 Share Posted April 16, 2018 I understand but I had to put here because his ID is not working now. That’s the only reason.Neither I was aware about the TOS. Can you please see to it and help me?Why the order is cancelled?I don’t understand.I understand but I had to put here because his ID is not working now.If his ID is not working then it was a Paypal chargeback which means the buyer cancelled the order at his Paypal account. The buyer’s ID is automatically banned by fiverr when this happens.It happens to all sellers sometimes and there is nothing you can do about it. Sorry this happened to you!If you mean you cannot find the customer support link, then they may not tell you the exact reason if they were the ones who cancelled the order. Link to comment Share on other sites More sharing options...
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