Why my payment page does not have the credit card payment page

[linzeltd]

Question1) The product payment page of other sellers got the credit card payment page; look 3.jpg

why my payment page does not have the credit card payment page

[djgodknows]

Hi,

Please contact Customer Support with the above screenshots.
https://support.fiverr.com/hc/en-us/requests/new

**Please Note: It may take Customer Support up to 24 hours to respond to a ticket.

We are only forum members here, and would not be able to give you any definitive answer.

Looking at your local time, I am assuming you are currently located in China. That maybe a reason, but please do not quote me on that.

Good Luck. 👍

[dr_femi]

Hi! I’m also facing this same problem. I have contacted fiverr support and for the past 2 days now they have yet to respond. What can I do please?