With the support team help, it got fixed. I should have tried this before raising a request. I hope it will work for you too with below steps.
Thank you for following up. I apologize for the inconvenience caused. So we can help you further, could you please follow these steps:
- Go to your phone setting/Applications/Fiverr
- Clear Data, Clear Cache
- Uninstall and reinstall the Application.
Please, let us know if there is still issue present after these steps are done.
If not, so that our Mobile developers can review the issue you are experiencing, can you forward the following info?
iOS/Android Version (7.1, 7.1.3 etc.)
iOS/Android Device (iPhone 4, 5, 5s, 5c, etc.)
Is your device Jailbroken/Rooted??
App version (You can find this out by going to Version History section on the Fiverr app in the App Store)