Why my rating is going down without any rating?

[ami_graphics]

I have a big problem at this time, can anyone help me please? Yesterday my overall rating is 4.8 on dashboard and today without any positive or negative rating it is going down now it is 4.7 wht should I do? I was waiting for this evolution because my all things are ready for level one but at this stage my rating is going down and I can’t do anything.🤧

[scarl13]

I checked at https://www.fiverr.com/ami_graphics, and you show a 4.9 average for me.

Good luck!

[rihat76]

Fiverr calculate average review based on reviews received in the last 60 days.
Calculate your last 60 days reviews from today and then divide by total.
For example. If you received 6 five star reviews in the last 60 days.
5*6=30
30/6=
5

[vickiespencer]

This is the best explanation I have seen. It is about completion rate but the idea is the same.

OK for once and for all look at my ahem beautifull ‘illustration’. The blue ‘1’ on the right is today. We count back to the left to days which have passed. For the example, we assume we delivered 1 order each green day. And on the 2 red days, we have the unfortunate event of a canceled order. Today, there are 2 canceled orders and 15 completed orders. This gives a 15/17=88% If today is 2 days ago (on the day ‘3’), the situation is different. We have 17 completed …

[ami_graphics]

@scarl13 you’re right but it is 4.7 on my dashboard.:crazy_face: