Now a days I am facing a problem is that my response rate is falling . Can anyone help me out.
Is this a bug ?
It’s because it thinks you’ve responded to a lower percentage of first messages received within the last 60 days within 24 hours. You could check the messages you’ve received and when you replied to them to see if it’s correct or not. You could also check other folders to see if you’ve missed one or more.
Thank you . I will check it
Thanks for your suggestion.