I think this happens to everyone.
Currently, 30 percent of buyers have not reviewed their orders with me. Most of the people that do this are always very active during the project. They will ask for gazillions of revisions and as soon as they get the right version, they disappear.
I will like you to take it as a blessing in disguise.
I had a client that ordered from me about 3 months ago and he had revisions. As soon as it was done he disappeared.
He came back recently and ordered a few videos. And he left a review for one of them (4.4 stars). I was curious to know why he did (since he had multiple orders and leaving 4.4 will hurt big time, plus 99% of my orders are 5 stars)
He said the video was perfect and everything was nice, but he doesn’t ever give 100% for anything no matter how good.
That was really worrying for me. So will you prefer 4 stars or no review?