That is a very silly change! I see less than 5 star reviews everywhere where the buyer gives a good feedback along with it, which is clearly unintentional. Even I have experienced those, and upon asking them they told me it was a mistake and would like to correct it.
Now you have to send a ticket to support and ask them to remove it.
Support is also getting huge queues in return for these changes. 7+ hours already on a mistake order cancellation request, and I believe it took over 12 hours on a different ticket yesterday.
Usually it has been from 30 minutes to a couple of hours. It’s even the middle of the week and not a holiday weekend!
So at the very least Fiverr should double their support team if they remove basic tools from buyers and sellers that now have to be handled through the support instead.