So here is a frustrated seller who works in fiverr and want to share his story.
I am a level 2 seller. And I started getting many orders in the last month. And because of that I used to deliver all the orders in time since I didn’t want to change this situation of so many orders. I was enjoying the ride. And everything was under control .
Then here comes the 1st pothole.
In my gig it’s clearly written please contact me before ordering my gig. And if the artwork is complex then it will cost you more than 10$.
I have written it thrice in my gig." Please contact"
Still the buyer don’t read the description. They just order it. And when I ask for more they straight away say that please cancel the order. I cannot afford.
The buyer cannot afford is fine with me. But why canceling the order affects seller’s ratings ?
Because of this one pothole by fiverr. The actual service price would be 50$ but just to avoid cancellation and getting affected in the rankings I have worked for many orders for 10$.
This drives me crazy. Why can’t fiverr just protect the seller too ??
We work so hard and there is so less control in our hand.
If the project is delivered within 24hrs.
Buyer is in vacation.And he comes after 2 days and clicks on request revision without reading the previous messages. The order is marked as late delivery.
Sometimes the buyer just want to talk to the seller and the buyer clicks on request revision and says " I am back from the vacation"
And because of this such silly reasons the order is marked as late delivery. .
And last month I used to get 12-18 orders in queue and this month because of these potholes I am hardly getting any messages from new buyers.
How other sellers are dealing with this ? Please guide. Thank you.