Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status.
Every seller at least once encounter a buyer so problematic that no matter how professional you are it’s just sometimes impossible to finish order.
As sellers we need to underprice our services as Fiverr market is very competitive. That’s why we are exposed to hell clients. We have no protection against this type of clients and all we can do is check their reviews if they have any.
And that’s not even effective because most sellers gives 5 stars to buyer even if their experience was bad. No one wants to stop cash flow and experience would have to be really damaging to seller if they would give less than 5 stars to buyer.
I understand why cancelling orders without cause is forbidden. But if it have solid cause then why should we get punished? I mean this just makes no sense at all.