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Why w9 form is not available?

Hi, my gig is paused because of w9 verification. I am not a USA resident. w9 form is not opening it is written

The Form W-9 verification process is not available yet. We’ll notify you when this option will be available.

can anyone tell me why it is not available and when it would be available?

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First, go to setting. there you will found W-9 form.

i am in setting
but when i click on W-9
its says something again
The Form W-9 verification process is not available yet. We’ll notify you when this option will be available.

and there is a glitch of from and then disappears to above message