Why w9 form is not available?

[lamiyarahman9]

Hi, my gig is paused because of w9 verification. I am not a USA resident. w9 form is not opening it is written

The Form W-9 verification process is not available yet. We’ll notify you when this option will be available.

can anyone tell me why it is not available and when it would be available?

[debotahembram]

First, go to setting. there you will found W-9 form.

[numan_mushtaq]

First, go to setting. there you will found W-9 form.

i am in setting

but when i click on W-9

its says something again

The Form W-9 verification process is not available yet. We’ll notify you when this option will be available.

and there is a glitch of from and then disappears to above message