I have a question - I have received a flag/warning due to using “Deliver” option improperly (delivering empty order), which was caused by the order being improperly placed and worded in such a confusing manner that I did not know how to respond. According to its content, the client wanted some help and wanted me to contact him via the e-mail provided. I replied that I would gladly help him and therefore - completed the order. It turned out that he wanted that message to be translated.
However, it is not the main point, for that case was sent to the Customer Service for review, as I think flagging me for that is completely out of place. I just want to ask - will flags/warnings go away after the period of 30 days and if a similar situation happen afterwards I will receive first warning once again? Or are those warning permanently ascribed to my account and after 1 year from receiving my first warning and having the same issue I will receive a second warning?
Thank you for your help in advance!