Just a general question do you get refunded for your orders that haven’t been completed yet if your account gets banned?
Typically in such cases on other websites: No. If your account was terminated due to a violation of the ToS, any and all funds are lost. But I’m not sure how this goes when it’s all uncompleted orders. Try Customer Service and see if they can help you. This forum is for users and Fiverr staff do not engage in it to answer customer related questions.