Fiverr Community Forum

Will i get refund?

I need to know if i cancel a order will i be refunded with the service charge which is $2?

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Fiverr does not automatically refund payments made for canceled orders back to your payment provider. Funds from order cancellations are returned to the Buyer’s Fiverr Balance and are available for future purchases on Fiverr. Until January 1, 2019, funds returned to your Fiverr Balance from canceled orders will not include service fees paid. As of January 1, 2019, Fiverr returns service fees to your Fiverr Balance once an order is canceled. In any event, if the service fees were not returned to your Fiverr Balance following an order cancelation, such service fees’ amount will be exempted from your next purchase on Fiverr.

The above is from the Terms of Service at the bottom of the Fiverr main page.

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