Fiverr Community Forum

Will someone explain to me how this works?

I placed an order, paid my bill, wrote an explanation of what I wanted, and now I get two emails: one from the designer I thought I had hired, requesting the very details I already gave, and another telling me about all those other designers who want the “gig”.

In the first email, when I click on the green “View and Reply” button, I get taken to a page with a tab that says “Activity”, with all those lists of extra services, and another tab that says “Resolution”. Nowhere is there a place where I can reply to “Aron”.

Why is this site impossible to navigate? I think I will want my money back.