After 2 revisions my buyer sent me a text that she wants to cancel the order.To avoid bad reviewing I agreed to her because she don’t understand to explain her requirement clearly.But in the dashboard it shows as 17hrs late (screen shot attached).Will this affect my responce time?
Response time is something that counts to when you respond to new messages. It’ll not be affected by late delivery, yeah it has an impact on order completion. If you cancel order(s) it affects your order completion rate by a particular percentage. The good news is: the effect is totally removed after 60 days. I mean you’ll have 100% order completion rate after 60 days without doing anything!