I have a past client who is not willing to cancel his order. But it is out of scope type situation. Because his e-mail service provider doesn’t support a particular function (or maybe restricted for his account) which is needed to complete the task.
I asked him quite a few time if he want’s to cancel the order. But he did not respond.
Now, I am thinking of cancelling the order. which is already in “Very Late” state.
- If I cancel it then will it effect my profile negatively?
- What should I do?
- How to avoid this type of situations in future?
Advanced thanks to you all.