Fiverr Forum

Withdraw funds from blocked fiver account


#1

Hi, Fiver experts and Seller,
Recently my account is blocked about 10 days ago,
I have $64 net income in that account,
and clearance was due on 27 august 2018
but account suspended on 18 august0

can I withdraw funds??
and How I can withdraw ??

Need help :confused:


#2

You’ll need to wait 90 days before you can withdraw your funds. That’s to ensure there are no chargebacks or complaints against you.


#3

sir, How do I know,
after 90 days my account will be back ??


#4

and also
will I got the notification to transfer my funds ?

should I contact to fiverr for my funds? or after 90 days they will mail me ?? how to contact them for withdrawal request


#5

Usually sellers will need to contact Fiverr after 90 days in order to get their funds.

You can find the contact details at the bottom of the home page. Click on the link that says “Contact Support”.


#6

okay,
But I don’t have access on my blocked account, should I mail them ?


#7

Yeah. If you click the link that says Customer Support at the bottom of the home page, you’ll see there is an option to contact the support team even if you don’t have access to a Fiverr account.


#8

okay, let me try now


#9

or should I contact after 90 days ?


#10

and one more thing sir,

can I change my payoneer account attahed to fiver ?


#11

Sometimes you can. You’ll need to have the change approved by Fiverr, though. You could contact Support now to try to hash out the details of your future withdrawal. From what I’ve heard, they can take a while to reply, so it’s probably best to be pro-active.


#12

okay thank you so much :slight_smile: