i refer 3 friends of mine and they purchase and i got referral bonus withing 24 hours. it shows in my personal balance but i can not withdraw it in my paypal of payoneer account. why its not showing in my “available for withdrawal” balance. how can i withdraw it. its more than 15 days but its not available for withdawal. what should i need to do. please help me. its $150 and i dont want to purchase anything for this money
In certain instances, Fiverr may offer you credits (“ Fiverr Credits ” or “ Credits ”), either for promotional purposes or otherwise, to be used for purchasing Gigs and/or other services offered on the Site. Your available Credit balance will appear in your account. Your valid Fiverr Credits will be automatically applied to your next purchase and can be viewed in your order summary after you place the order. Unless stated otherwise, Fiverr Credits expire following three months from their receipt. Fiverr Credits serve only as an incentive to use Fiverr, and, therefore, are not redeemable for cash, have no cash value and are non refundable
The above is from the Terms of Service at the bottom of the Fiverr main page.
See: https://www.fiverr.com/referral_program for further details.