I was really excited this morning when I saw that magical email saying I had messages from a potential buyer. The client had a 650 word article and needed a heavy edit since he is not a native English speaker. I steered him towards the gig that would best fit his needs and save him the most amount of money. For me, it should have been a $15 order.
An hour later when the client made the purchase, I saw that he had purchased an order for only 300 words ($5). I asked for his approval to add the gig extras since his article was longer than my package, and it turns out it was a complete misunderstanding between us two.
He asked for a refunded and thanked me for my kindness. I submitted the cancel form, to which he mutually agreeded.
So my grand question is…how is this going to affect me as a new seller?? I am not as established on Fiverr as I am on other platforms, and I am worried this is going to negatively affect me moving forward…