Before I start, I already reported this user to customer support and they are taking the proper action, meanwhile, I thought of sharing this with you.
A buyer ordered on October, I completed everything as he asked after 2 revisions, after that the roller coaster started, he started adding things that were not in the original brief, adding and removing random things on the video,once he asks me to add stuff then he changes his mind and add other stuff, when I asked him to pay for the extra work he throws at me the famous saying “I have more work in the future I will pay you for both orders”
I took a big breath and did exactly as he asked, he kept going back and forth for 10 REVISIONS! order got completed and he is still wanting to modify the video thought the inbox, he spams me every day every hour, when I don’t answer in an hour or to he ill just shout at me in CAPLOCKS with 10 to 20 messages in a row, until he started using abusive language and vulgar words.
Until now, I did not report him or blocked him, hell, I took even a bigger breath and provided the video as he asked,and of course he still has things to modify, said you know what I am going to stop responding to him I have my orders and many other messages to respond and work on, until yesterday he said that if I don’t do the work he is going to cancel the order (order completed since September). and started using abusive language again.
I said that’s it is gonna block him and report him for customer support for his rudeness, spamming my inbox with hundreds of messages and one-word line text, vulgar language and shouting.
Hours after I blocked him, he creates another account saying he is sorry for his rudeness and want me to provide the video, I block him again, he creates a third account and directly orders a 10$ gig that has nothing to do with his video,I requested cancelation and he started spamming me with his different accounts with messages everywhere.
He says that he is going to pay for the work, I said to my self even if he pays a 1000$ I am not going to work with this person anymore and deleted every project file that I have saved on my hard drive ,and still as I am writing this he is still sending me Hello ? texts on my inbox, this is getting on my nerve so much, I know if I am going to block him again he is going to create another account and start spamming again.
I should have stopped working with this person since the first time when he did not want to pay for the extra, but I did not.
Anyway, hope CS can resolve this.
What could stop this buyer from creating a fourth and a fifth account?
This person simply does not get a NO for an answer.