Buyer requests a logo with flowers, which I send over. They request modification asking for more stylized, something like a mandala/floating lily. I ask for an example and never get a response. Two days pass with that big flashing “LATE”, so I draw what I think they mean, send it over and now the buyer is accusing me of copying an attachment she sent, only she never sent the attachment. Instead she responded to the email that was sent updating her about her order with an attachment. Obviously I never got it. I send a custom offer for another revision and immediately the buyer requests a cancellation. I’ve delivered two separate logos including additional files now and they want a refund.
I’m gonna lose either way here aren’t I? I don’t know what to do. I did the work but I am sure they’re never gonna accept the order and if I cancel that’s like saying hey be a jerk and get free work.
They’re also accusing me of copying basically only I literally NEVER saw the link until after delivery. I won’t bore you all with screenshots but ugh. It shouldn’t be like this.