I just had a chat with one buyer and I found that ‘last seen’ info it shows is incorrect. You can clearly see the timing here. I checked it after a few minutes but it says the buyer last seen ‘59 min’ ago. Here is the image.
Refresh the page, always happens to me.
Reporting it to CS on the helpdesk would make them more likely to fix it.
It’s wrong almost 100% of the time for me. One time a client I had an open order with was “last seen 492 weeks ago”
It also says online when I know they’re not, offline when I know they’re on, and sometimes last seen in the future.
The fact that a feature can be that buggy is honestly sort of impressive.
Yeah. I think It happened before but I didn’t realize that time since I am a new seller. It’s not much of an issue but still it’s a part of a communication (and communication is only allowed through fiverr and not any external app ) I think it would be better if they fix this as soon as possible!
Hmm. That could also work. But I thought this is a miner bug (at least for me) so I posted it here first to check if anyone else is also facing the same issue.
Thanks. But I refreshed the page many times. Even logged out and logged in again , Cleared cache etc. but still it showed the wrong info!
It happens every time to me, too. It’s like going back and forth in a time loop.
I think if someone replies form the mobile app notification, it shows offline and they are chatting.