Fiverr Forum

WTF Copy/Paste seller


#1

I order a unique logo(Do unique logo design), few hours before the delivery time got few logos claimed as UNIQUE. Well 2 of the 3 logos the seller send were copied from another companies…i felt like I was robbed. I asked what’s going on but no reply, I opened a dispute and still no reply. Send 20 messages and no reply. How can this happen??? and why seller like this are here?

Regards
Andy


#2

Hi Andy,

they are here because it´s difficult to get rid of them since they’ll just open another account once they are found out and reported and get banned.

If they don´t reply :arrow_right: Customer Support will help you with this.


#3

I am really sorry to hear about this. I am really ashamed . But You know, all seller are not bad like them .
As I am A seller, I know how to respect my buyer .

Id they dont know how to do it, Its their fault . Please dont worry , you will get your money back within 3 days.

Dont think about the seller. It will give you high blood pressure and its harmful to your body

so, Please calm down as I also understand your situation . But Please calm down, and choose another seller.

:deciduous_tree:


#4

Hi miiila,
well this seller has over 1300 reviews as well as 4.8* to me this web site is a scam


#5

Well once I get the money back I have to spend them HERE!!! Is this correct?


#6

Exactly , when you will get your money , Only YOu can spend your money in here. On Fiverr


#7

I should check the reviews for Fiverr…
https://uk.trustpilot.com/review/www.fiverr.com

As I said its a scam…one way or another


#8

You can ask Customer Support to refund the money to your payment source, they will do that, but usually only once or so ‘we limit the total amount of times’, because, believe it or not, there are scammy buyers too.

Quote from the ToS

Refunds
Fiverr does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the buyer’s balance as credit and are available for future purchases on Fiverr. Funds returned to your balance from cancelled orders will not include processing fees paid.
Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will not be refunded along with your deposit.

It´s sad that you had a bad experience, but there are lots of people who buy here every day and are extremely happy with what they get.
You need to be a bit careful when you choose a seller, you can find lots of post about this topic on the forum.


#9

Fiverr is not bad, Some sellers are bad.


#10

Yes, you should have.

"Great for buyers if you know what you’re doing."
https://uk.trustpilot.com/reviews/587925600dc2f608ec54ccca
"Best thing on the internet if you are smart!"
https://uk.trustpilot.com/reviews/587676ce0dc2f608ec544232

None of which of course excuses the sh*tseller you had.


#11

Those sellers are not less than criminals who do this with the buyers. I think they should respect the buyers and their trust on them.:expressionless:


#12

If sellers like are not banned straight away that means the sellers are made by the web site owner e.g. SCAM