Fiverr Forum

"x can no longer be contacted" warning?


#1

Hello.

Today a client has contacted me. I replied him/her and after a few minutes this came out:

username can no longer be contacted. This will not affect your response rate.”

What does it supposed to mean? :confused:


#2

It was probably scam or something/someone in violation of TOS. It will not cause a problem for you, I’ve had it before of couple of times too.


#3

Buyer was banned by Fiverr.

Keep an eye in your response rate, if you see it starts to drop, please contact CS an explain your situation due to the imposibility of replying to this message.


#4

Oh okay then. Now I have clicked on the user link, it says. “The user account you are looking for is no longer available.” :-1:


#5

Because the account has been suspended or deleted by Fiverr. Which is probably a good thing.


#6

A spammer/user violated the TOS and 5r annihilated the account.

This happened to me recently, the good news, it didn’t affect my RR (response rate).


#7

I just had the same message from my supplier, who already completed gigs for me in the past. I need to contact them!!! I already arranged a new project and I need to contact them!!!
Please help. How do I found them?


#8

If you are not able to message them then there is a possibility that they are no lo available on this platform. In other words, banned from Fiverr.


#9

Not necessarily banned, they might also have closed their account.

Anyway, if you ordered gigs from them in the past, you should find them under “Buying > Contacts”. If their profile link leads you to a page saying “The account is no longer available” or something like that, they either closed their account or it was closed by Fiverr.


#10

Probably something wrong on the buyer’s end. Just ignore and move on.


#12