Hello friends, Yesterday my response rate was 97% but today it decreased to 96%.I didn’t get any messages within these 4 days and no spam messages to see. Why this was happening. How can I solve this. Thanks.
Hi, there’s nothing to be solved there. The analytics is an aggregate of how fast you reply ‘first messages’ in the past 60 days. With each day, one day is taken out from behind. So if the response that’s keeping your rating at 97% is taken out from behind, it’s only natural for the response rate to drop. And with time, even the particular late responses will drop. Just keep replying to new messages in time.
Thank you so much.I think that may be the reason.
My response time was 1 hour before I slept.And after waking up, it was 18 Hours.