So, a nice chap just went and ordered a $20 gig but not for a 500-word article as described. No, they wanted an R&D paper outlining how they should build their very loosely detailed business.
Really? People actually think that they can say: "I want to start a business, I’ll pay this chap $20 to tell me how."
Two things stand out about this order though:
- There was nowhere in the resolution center for me to give my reason for canceling being that the buyer had ordered by mistake or had ordered a service I do not provide. Instead, I had to select ‘other’ and manually type (with limited characters) my reason for canceling
- As I just discovered with this buyer, it is no longer possible to view any buyer profile (at least for me)
Click a buyers profile, you just get taken to the Fiverr website footer.
So there you go, Fiverr does watch what we say on the forums and have just taken away the last tool we had to weed out problem buyers and scammers. - Namely, our ability to see when they joined.
Thanks, Fiverr. It’s really good to know that you purposefully are doing everything you can to make sellers lives more difficult.
Edit: The much more serious implication here, is that sellers will now never know whether CS just canceled an order due to a buyer requesting they should, or a chargeback. Moreover, since CS now only says ‘a dispute was raised on your order,’ this effectively slams the door closed on any pesky sellers asking for chargebacks to be challenged. - If indeed they are chargebacks.
Let the scammer Olympic games begin.
Mod Note: Staff have confirmed this is a bug.