Sometimes I get some fishy buyers, obviously they order the most basic $5 package titled, duh - “BASIC”, and because I have my doubts I show them a partial sample of my work to avoid a conflict. Then they go like “This is not what I need, it’s basic, please refund”
Of course it’s basic, it’s what you purchased - a Basic package! what, you expected premium for $5?
When I try to upsell and provide a higher/advanced package, they don’t want any of that because it’s not $5.
OMG, somebody make the buyers read what they purchase and click on!
At least I prevented a conflict, I saved my sanity by not dealing with a buyer who would have most likely abused the request modification system, or worse, made me work and spend time for free by later demanding a refund and threatening like it happened so many times before, eventually leading to a chargeback if all fails
What I don’t like is that these kind of buyers (along with worse ones) keep my order completion rate < 90%