Fiverr has the occasional nightmare customer, and you will see them on just about an annual basis. I shall identify the types of scammers and cheaters on this website, and how to stop them before they do any damage.
- The Sampler
The Sampler is a buyer that will message you asking for samples of your work, and then take it. They will message you saying, “do you have any examples of x you can provide?” The trick here is they want x, and know you have it. The solution? Redirect them to the gig portfolio, which is a record of your public audio, pictures, videos, etc. that prove you are a good seller (It’s automatically shown in the gig). They may be a Super Sampler, which is even more deceptive: They will ask for a sample of what you can do to their work. Just instruct them that an order must be placed, and if they do not receive their delivery fiverr will automatically refund them.
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- Note that some new buyers can easily be mistaken for a sampler, and are unaware that they cannot ask for sample work. This set of instructions allows for new buyers to feel safe in your hands, and that’s really important.
- The 1-star manipulator
The 1-star manipulator may threaten to leave poor reviews on your profile for not bending to their absurd or irrelevant commands. Review manipulation is actually a violation of TOS, so report this immediately. The 1-star manipulator comes in many forms:
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- The 1-star 5-star manipulator
This is a special case; this one leaves a 1-star review and then uses the leverage of your low ranking to force you into overworking for a cheap package. Don’t be fooled by it, simply block and report any buyers that attempt this.
- The 1-star 5-star manipulator
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- The 5-star manipulator
This one promises 5-stars for extra work. Stop the order right then and there, that’s another TOS violation. Don’t mistake this for buyers who are kind and simply say they are leaving 5 stars, because then YOU will receive the warning for false alarms.
- The 5-star manipulator
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- The 3-star troll
This particular one likes to just step on you after getting their order. Nothing you can do there, but it’s best to not take their orders again if possible.
- The 3-star troll
- The Vanisher
The Vanisher will reject the delivery, and cancel the order. Why? They like the end product but refuse to pay. Fiverr normally sides with the buyer if you don’t do anything, so you have to fight with CS to get the money you deserve. It’s an uphill battle, so be warned!
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- The very deadly alternate version of this buyer is the True Vanisher, who deletes their account after scamming you. CS can’t do anything if they don’t exist. The trick here is always attaching proof of work, but it doesn’t always work. In this case, try your best with CS even if the buyer vanishes.
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- Attaching proof of your work is always a good practice to prevent getting scammed. For example, webpage developers should always attach a screenshot of the webpage for CS to see when this buyer attempts to rip you off. CS only takes your side if you have proof, but if neither side has any evidence they normally side with buyers.
- The Phisherman
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- The Phisherman is not very common these days, but their one goal is to redirect you to a malicious site. If you see an uncommon URL, don’t get so clicky.
I have provided all the scams I am familiar with, but if you all know any more I will be happy to add them.
Best of luck,
the_mad_duck