Fiverr Community Forum

Your account is being reviewed 1st time

Yesterday, when I logged in my Fiverr account I got notification about violation, and I cannot send messages at this time.
Screenshot_8
How much time it take to review my account.
I am level 2 seller.

No one knows. What did you do to get under review?

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Restriction - means the account is partially disabled. The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages. Seller’s Gigs will not show on the marketplace, and buyers will not be able to place new orders.

Once an account is temporarily disabled, the customer will need to wait for the trial period which can take upwards of 90 days to be completed to know if their account will be restored or permanently disabled.

Note: Customer Support cannot influence the result of this review, nor can they update the user on the review’s end date.

The above is from the Help Centre.

It will depend on a number of factors.

Did you receive a ToS warning before this?

If so, what was the ToS violation?

That may determine the wait.

If you copied from any gig, that seller reported it to customer service … I have created a thread about this.

Plagiarims checker and copyright violation

It’s the first time. And I think 90% of buyer mistake and 10% of mine.

So it means that I cannot contact Customer Fiverr Support in this matter.

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I think that it’s a buyer complaint.
It’s the first time. And I think 90% of buyer mistake and 10% of mine.