Fiverr Community Forum

Your user profile is incomplete

Hello

I’m new to fiverr. I always marked my profile is incomplete. Someone can it help me. Thank you in advance

I keep having the same issue, uploaded picture, update description - stills gives me a reminder of incomplete profile.

Did you link your facebook account?

@trevis24 Yes I linked my facebook account

I have the same problem too.

http://forum.fiverr.com/discussion/21176/to-do-bug-#Item_1

Hello @voiceoverwork



I did nothing. I just contact Technical Support by explaining the problem. 24 hours later, I received an email as what the problem is solved.

Hello everyone



This is just to say that my problem was solved. I want to thank @creatiive that guided me to find the solution. For those who have the same problem (@grishin), you should contact the appropriate support fiverr.



A big thank you to the team of Fiverr.

@hbconsultant

Hi,



If possible, can you state what was “incomplete” and how the issue was resolved?



As you can see there are others with a similar issue.

Hello @creatiive



If you have specified the following elements and the problem persists, contact support at this link:



http://support.fiverr.com/hc/en-us/requests/ticket_forms/new



But first, check the following - Although information:


  • Public Profile Settings

Choose your PROFILE PHOTO
Write SOMETHING ABOUT YOU (en) between 150 - 300 characters
Choose your SITE LANGUAGE
Choose your language in I CAN COMMUNICATE IN
Save Changes

- Account Settings
FULL NAME
Email
Your Fiverr account is associated with your Facebook profile
Save Changes

Best Regards
Hicham

Hi! I fixed it by uploading my photo again. I don’t know why this fixed it, but I hope this works for everyone.

Yes, that is how it works for everyone mostly, just add a new photo, or re-add your current one

Thanks, uploading again mi pic fixed it!

Re-uploading the profile pic didn’t solve it for me. Please help.