I have been selling on Fiverr since 2012
And there will ALWAYS be buyers who do not read the gig description. For some jobs sellers MUST be contacted before a job is started.
Because of buyers like this I got demoted from a Top Rated Seller to a Level 2 seller.
This month I am going to be a Level 1 seller.
PLEASE FIVERR. Sellers are getting punished for things that are out of their control.