Help...How my buyer change his review from 4 to 5 stars


#1

My buyer gave me 4 stars week ago and he thought it was good I contacted him to make him more satisfied and asked him for 5 stars as it was my first order…And I can’t make offers any more…Soo would any body tell me how he can fix the review


#2

You cannot fix the review from your side. You can ask your client to do it, but I believe you need to contact Customer Support for that.
I believe the buyer has all the rights to rate your work as he/she thinks is appropriate. You can think your work is wonderful, your clients maybe not.
I understand that with 4 Stars you cannot offer anything on Buyers Request, you need to have a minimum of 4.5 in order to do that.
If Customer Support doesn’t help with that (They cannot force anybody to change a review) then I’m 100% sure that this one sell was the beginning and end of your Fiverr experience with this username.


#3

Not only me the buyer too see my work was great but because he is new to fiverr too he thought 4 stars will be good…So I ask to know if he can fix or not …Would fiverr customer help?


#4

On order page, there is a box of “resolution etc” click on it …I think, you will see “change review” option by clicking on “other”.
Firstly, convince the buyer to change review then send him request to change.


#5

Thanks you thank you…I will try this now


#6

Thank you very much.
Also This helpfull for other sellers.


#7

@haidyfayez

For future references:


#8

You submit and request for change the review.


#9

Fiverr has helped the sellers for changing review after completing the order.


#10

Thank you very much for your explanation
…I can’t any more that was last week


#11

You are in a tough situation.

You do have the option to delete this profile and start a new one, since, you only had a single order.

You may wish to consider that.

Good Luck. :thumbsup:


#12

Thanks again…Yes I think it is the right to do

djgodknows
May 14

You are in a tough situation.

You do have the option to delete this profile and start a new one, since,
you only had a single order.

You may wish to consider that.

Good Luck.


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In Reply To
haidyfayez
May 14
Thank you very much for your explanation …I can’t any more that was last
week