Fiverr Community Forum

How to download a Getty Image with custom order

I need to download a Getty Image after I have added it to my custom offer, but I can’t see the Images in the order section. I’m not sure how to access it.
Any help is appreciated!

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Huh. This is the only info I could find: https://www.fiverr.com/support/articles/360011264558-Offering-premium-quality-licensed-stock-images

Number 3?

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There is no images section. It does say: This Extra is not available through Custom Offers.

Well isn’t that great… Now what is the best course of action?

1 Like

Not sure. (Let me see if I can find anything here on the forums.)

ToS copy/paste, Stock Images section:

Stock Images

  • Eligible Gigs have the option to use Stock Images.
  • “Stock Images” is a Gig Extra that allows Sellers to choose from an exclusive catalog of images as part of the final delivery of work.
  • Sellers earn 25% of revenue from the Stock Images Extra, for completed orders only.
  • Important: Each selected Stock Image is authorized for a one time use. The selected image is integrated with the delivered work only and not as a stand-alone or for recurring use. Sellers are unauthorized to share the original image file with the Buyer or any third party.
  • Important: If you cancel an Order that includes a Stock Image, the usage of that Stock Image will be cancelled as well and you will no longer be able to use the Stock Image Extra on the same Order.
  • All Stock Images are licensed by GettyImages®, who has full ownership and copyrights to the Stock Images provided on Fiverr and shall be responsible for all Stock Images and their quality.
  • When using Stock Images, you represent and warrant the following:
    • You may not sell, modify, re-use, re-sell, distribute, display, reproduce or make any other use of the Stock Images.
    • Stock Image(s) may not be used:
      • on a stand-alone basis with no other content;
      • for pornographic, defamatory or other unlawful purposes;
      • as templates used to create multiple copies of the same Gig;
      • for the purpose of enabling file-sharing of the image file; or
      • in logos, trademarks, service marks or any other branding or identifiers.
    • If Stock Images featuring individuals is used in connection with a sensitive, unflattering or controversial subject, you must include a statement that the image is used for illustrative purposes only and the individual is a model.
    • You may not activate the “right-click” function in Stock Images, remove any metadata in Stock Images, or reverse engineer, decompile, or disassemble the Stock Image(s) to enable the download or use Stock Images on a stand-alone basis.
    • No ownership or copyrights to Stock Images are granted to you.
  • Users can contact Fiverr’s customer support department for assistance here.
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Wow, slim pickings. Guess that’ll make it easier to skim through them.
https://forum.fiverr.com/search?q=%22getty%22%20custom%20order

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Thanks I’ll check that out. And contact Fiverr too.