Hello, I am a seller on fiverr since 2016 and a buyer who have worked for these month is trying to cheat me and cancel the order after working hard. I have worked a week on his work. He sent me a file before the start of the work for the website design to replicate the Adobe design to a website design which I have done. After seeing my effort, he intentionally condemned it and want to cancel the order after giving him what he want. Please help me out. If he doesn’t want my work he should let me remove it and pay him back. Instead he blocked my access to work again and changed the password and login. Please I need justice. My effort has gone on these work. What can I do guys
Welcome to the Fiverr forums.
As for the current order, you need to decide what your boundaries are and stick to them. Main thing right now is that you want to be paid for your work, so decline the cancelation. Again and again.
There is a bit of risk, in that the buyer might try to get it canceled through CS. Have you already reached out to them?
Yes I have contacted the customer care support but yet to hear anything from them. They said they would reply within 24 hours. I hope they really help out. I gave them the customer username and the order ID
The 24hr message is an automated one. There have been reports of CS currently being behind by two weeks or more. Just keep denying the cancellation request.