Fiverr Community Forum

My account is deactivated ... Please i need your help

hi dear colleagues
I recently found an advertisement for the ID verification at the site level, I did the verification yesterday but the site does not know my identity card it always asks me to take a good photo of the identity card and in the end i found my account temporarily disabled, i need your help contacting fiverr for this problem, and based on your experiences what should i do in this situation?
and thank you very much

2 Likes

You’re not the first to encounter this issue. See what these other users did:
https://forum.fiverr.com/search?q=ID%20fail%20in%3Afirst%20min_post_count%3A2

1 Like

thank you very much @imagination7413 i will see how i can solve this problem